Shipping Policy / Damaged Shipments / Returns
Rallyarmor ships via the United States Postal Service with Signature Confirmation. All prices on Rallyarmor.com are in USD
All sales are final.
All packages ship to the address that was entered on our web site, www.rallyarmor.com. This is the address customers save as their ship to location when the account was set-up. Please note that we do not use the address you save in PayPal to ship your order(s). Our fulfillment team does its best to adapt order changes when requested well ahead of the start of the following business day, however we are unable to guarantee that updates will be made prior to shipping. You may send us an email, enter note exceptions on the web site or through PayPal, however this does not mean that changes can or will be made. We encourage you to update your www.rallyarmor.com account to avoid processing delays.
Rally Armor does not accept returns. Unopened, exchanged items are subject to a 20% restocking fee, and shipping costs. If available, the shipping timeframe estimate on each item during the shipping portion of the order process describes how long on average it will take that item to reach you once shipped. Actual shipping time may vary as this process can take a few hours to a few days. Most orders will ship out within 24-72 hours of the items being in stock. For more information about our availability estimates, or to confirm a shipping date please contact us prior to purchasing. It is incumbent upon the purchaser to input the current ship to address. Rally Armor is not responsible for undelivered, misdirected, misrouted, Paypal confirmed /unconfirmed or incorrectly addressed packages.
Rally Armor LLC is not responsible for any damage that may
occur to packages during shipment. Please inspect the contents of your
order upon arrival. Any visible damage to the package
should be noted by the carrier on your copy of the delivery receipt and you
must make an insurance claim with the shipping carrier to recover damages/loss
of shipments. You agree not to refuse shipments for any reason. Refused shipments
will be subject to additional shipping charges before replacement items are sent.
All local and international orders shipped may be subject to tariffs, taxes,
and regulations. Rally Armor LLC is not responsible for shipping delays or any additional
fees for such orders. All products are shipped to the address provided by the
customer through the interface and account created on www.rallyarmor.com. It is the customers responsibility to keep their shipping information up to date.
Copyright and Trademark
All content included on this site, on our products, and packages such as text,
graphics, logos, button icons, images, audio, video clips and software, is the property of
Rally Armor LLC or its suppliers and protected by Canada, US. and international
copyright laws. All images, photos, logos and text found on rallyarmor.com are not to be copied
or used for personal or business purposes unless written consent has been given
by the principal officers of the company. All trademarks, service marks, and trade names are proprietary to
Rally Armor LLC All other trademarks not owned by Rally Armor LLC or its
subsidiaries that appear on this site are the property of their respective owners, who
may or may not be affiliated with, connected to, or sponsored by Rally Armor LLC
Any unauthorized use of the materials appearing on this site may violate copyright,
trademark and other applicable laws and could result in criminal or civil penalties. By submitting your creative ideas, inventions, suggestions, materials or pictures
(your "submission") you grant Rally Armor LLC a royalty-free, perpetual
and irrevocable, license to use, reproduce, modify, adapt, publish, translate,
create derivative works from, distribute, communicate to the public, perform
and display your submission (in whole or in part) worldwide and to incorporate
your submission in other works in any form, media, or technology now known or
later developed without any notice or compensation to you.
Order Acceptance and Submissions
Your receipt of an electronic or other form of order confirmation does not signify
our acceptance of your order, nor does it constitute confirmation of our offer to sell.
Rally Armor LLC reserves the right at any time after receipt of your order to accept or
decline your order for any reason. Rally Armor LLC reserves the right at any time
after receipt of your order, without prior notice to you, to supply less than the quantity
you ordered of any item and adjust your invoice accordingly. Rally Armor LLC
may require additional verifications or information before accepting any order.
Rally Armor LLC shall have the right to refuse or cancel any such orders whether or
not the order has been confirmed and your debit/credit card charged. If your
debit/credit card has already been charged for the purchase and your order is
cancelled, Rally Armor LLC shall immediately issue a credit to your card account in
the amount of the correct price.
When completing your credit card purchase on Rallyarmor.com, your order and credit card information will be processed. Rallyarmor LLC utilizes AVS anti-fraud technology for your protection. The address and zip must exactly match what your card issuer has on file. If your credit card is declined, a message box will appear on the page with the reason why it was declined. If it is declined as a result of an AVS mismatch, please verify that the billing address information you have entered on the website is an exact match to the billing address information on file with your credit card issuing bank. Transactions declined for any reason may appear on your billing statement as pending transactions. Typically your credit card issuing bank will remove these pending transactions from your account within a few days. These funds are not being held by Rallyarmor LLC.
For Paypal transactions, Rallyarmor requires Verified Paypal accounts, The Paypal Verification process varies by country or region. For more information on how to verify your account please visit Paypal.com
Off Road Use
All Rally Armor parts are intended for off road or race use only. Rally Armor LLC is not responsible for the use, misuse, mis-installation, or damage to persons, up to and including loss of life or property from use or installation of items sold by Rally Armor LLC. It is recommended that all parts be installed by
professionally certified and experienced automotive technicians.
Rally Armor LLC does not provide lifetime guarantees or refunds on its products.
It is not our policy to either warranty or guarantee products against wear and tear associated
with daily or race type use. Lost, stolen, damaged, second hand or misused products and hardware are the sole responsibility
of the buyer. Any mishandled products/hardware during installation is the sole responsibility
of the buyer and will not be replaced or exchanged without charge. As with any extended mud flap application, parts can be damaged or dislodged should they get caught in between a the tire and a curb/snow bank/object or similar in a reversal/parking scenario. The entire weight of a motor vehicle weighing thousands of lbs is leveraged against the flap. Additional caution during these maneuvers is advised as Rallyarmor is not responsible for lost or damaged flaps.
Limitation of Warranty
Unless explicitly specified otherwise, Rally Armor LLC only warranties its products from material defects prior to first installation and use by the customers. Rally Armor LLC makes no warranties of any kind
after first installation and/or first use by customer.
For clarification purposes only,the warranty does not cover the repair or exchange of a mud flap resulting from misuse, accident, modification, unsuitable physical or operating environment, improper installation, or failure caused by a product for which Rally Armor LLC is not responsible. The warranty on material defects is voided if new, never installed mud flaps do not feature the "Rallyarmor" logo or any other identifying logo as labeled from our factory.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
Rally Armor LLC does not warrant the installation of our mud flaps or use after installation.
Any technical or other support provided for a mud flap under warranty, such as assistance via telephone with "how–to" questions and those regarding installation, will be provided WITHOUT WARRANTIES OF ANY KIND.
Hardware not sold separately, or for sale outside of the vehicle specific applications they are designed for.
Support requests must accompany receipt. No exceptions.
All Rallyarmor packages are shipped via USPS with Signature Confirmation.
Rallyarmor does not accept returns. All sales are final.
Rally Armor LLC reserves the right to make changes to
this site and these terms and conditions at any time.
Unilateral Pricing Policy
Rally Armor LLC ("Rally Armor") maintains a strong commitment to manufacturing quality products in the USA. Our position on brand preservation in conjunction with pricing is as follows:
Since our inception in 2004, Rally Armor has maintained a minimum advertised price ("MAP") policy to deter price dumping, preserve our brand, and protect our dealer network comprised of installation shops, online/retail stores, and warehouse distributors. Their merchandising, marketing and labor costs support our economy, as does our own operation. As a NYC-area based manufacturer, we make every effort to partner with local suppliers, even sourcing custom packaging through US manufacturers. With that commitment comes a cost that we are happy to incur for quality, quality raw materials, equipment, work, labor, training courses, and customer support.
The lasting and long-term purpose of preserving MAP is to support our dealers that carry their own costs, leaving enough of a profit to support their operations, employ staff, and maintain sales/marketing efforts. Online resellers with zero to minimal overhead carrying costs pose a threat to dealers, with stocking and labor costs, by posting unmatchable prices. Off/online price gouging leaves little profit for companies that engage in honest and transparent sales. This price gouging usually comes from clandestine, fly-by-night operations that can afford to sell at the lowest price with little knowledge of our line, our policies, and do not provide sufficient customer support. To continue producing a consistent and high-quality product, our authorized dealers should also recognize the importance of pricing at or above MAP thus we adopt this Unilateral Pricing Policy "(Policy").
This Policy is unilaterally adopted and will be enforced uniformly. While resellers may set their resale prices, Rally Armor will refuse to accept purchase orders from any reseller, following our verification, that such reseller has advertised, offered, or sold any Rally Armor products at a net retail sales price less than the minimum retail price. This Policy applies to first-quality goods only but does not apply to distressed merchandise and close-outs as clearly labeled by Rally Armor. Three (3) below MAP violations, as confirmed by Rally Armor, will result in the dissolution of business, order cancellation, and publication on our DO NOT SELL LIST.
This Policy may be modified at any time by Rally Armor, and the MAP may be affected by certain promotions announced by Rally Armor or may change during promotional periods designated by Rally Armor.
Effective April 2, 2018, Rally Armor will not discuss any conditions of acceptance related to this Policy, as it is non-negotiable and will not be altered for any reseller. In addition, Rally Armor neither solicits, nor will it accept, any assurance of compliance with this Policy. Nothing in this Policy shall constitute an agreement between Rally Armor and any reseller that the reseller will comply with this Policy. Rally Armor sales personnel will not modify or grant exceptions to this Policy. All questions regarding the interpretation of this Policy shall be directed to our support system; such inquiries will be reviewed by our legal counsel.
To enforce our Policy, Rally Armor regularly updates and publishes a DO NOT SELL LIST. This list details dealers that knowingly violate our policy and are now subject to the consequences as outlined in the Policy. Dealers are responsible for informing their retailers of the policy. Customers currently selling to any retailer(s) on this list are also subject to enforcement, as outlined in the Policy.
DO NOT SELL LIST
The following resellers are NOT authorized to purchase Rally Armor products.
Purchasing from the following retailers is not recommended. We strongly encourage consumers from purchasing any Rally Armor, new or used goods, from the following known MAP violators:
Note that Rally Armor LLC does not sell or distribute products directly to dealers who sell our products under list prices. Purchasing from dealers on our DNS list voids warranty. We will not offer exchanges or refunds to customers who purchase through the following:
- 4Wheel Online
- 365 PERFORMANCE PLUS
- After Market Auto
- MotorSport Supply
- Performance Guarantee
- SDR Fulfillment
- SG MARKETPLACE